1. Information We Collect

We may collect personal information such as:

• Contact details, including names, phone numbers, and email addresses.
• Appointment-related preferences for scheduling services.
• Data required for marketing campaigns, such as contact information for promotional purposes via phone, email, or SMS.

We collect only the data necessary to provide the requested services.

2. How We Use Information

The collected information is used strictly for:

 

1. 1. Fulfilling the services requested by our clients, including managing calls and appointment scheduling.

1. 1. Conducting marketing campaigns (phone, email, and SMS) on behalf of our clients, always ensuring consent.

1. 1. Meeting legal, contractual, and operational requirements.

We adhere to all applicable regulations to ensure data is handled lawfully and responsibly.

3. Information Sharing

We do not sell or disclose personal information to unauthorized third parties. Sharing is limited to:

 

• • Authorized representatives of our clients, such as dental clinic staff, for purposes like appointment scheduling.

• • Third-party service providers (e.g., email or SMS platforms) strictly for service delivery under confidentiality agreements.

4. Security Measures

We employ appropriate technical and organizational safeguards to protect data, including:

 

• • Encryption for data transmitted via phone, email, and SMS.

• • Restricted access to personal information, ensuring only authorized personnel can access it.

• • Regular audits and updates to maintain secure data handling practices.

5. Your Rights

Depending on your location, you may have the right to:

 

• • Access the personal information we hold about you.

• • Request corrections or deletion of your data where legally permissible.

• • Opt out of receiving marketing communications at any time through provided options or by contacting us directly.

6. Compliance with Legal Standards

We comply with all applicable data protection laws, including:

 

• • HIPAA, where applicable, for health-related information in appointment scheduling.

• • TCPA and CAN-SPAM Act for marketing campaigns using phone, email, or SMS.

• • GDPR and other international data protection laws for information collected from outside the U.S.

We ensure all communications and data processing activities are performed transparently and with explicit consent where required.

7. Updates to this Privacy Policy

We reserve the right to update this policy to reflect changes in business practices or legal requirements. Updates will be posted on our website.

8. Contact Information

For questions, concerns, or to exercise your rights, please get in touch with us at:

Mailing Address: 7901 4th St N Ste 300, St. Petersburg, FL 33702

Email: contactus@cubicbpo.com

Phone: (305) 394-9560